Lisa Pomfrett

Lisa is the Assistant Registrar – Education at TEDI-London.  She is a Senior Fellow of the Higher Education Academy who has worked in the higher education sector for over 15 years.  Lisa has experience across a range of areas relating to the learning journey, including assessments, timetabling, appeals, complaints, quality assurance and student engagement.

At TEDI-London Lisa is responsible for the development, implementation and leadership of a range of processes and activities related to the learning journey.  This includes enrolment, assessment, quality assurance and enhancement, appeals, student disciplinary and complaints.  I also support the development of associated regulations and polices as well as compliance with external bodies.

Lisa holds a BA (Hons) in English Language and Literature and a Master’s in English Language, with dissertations for both focusing on language use in the education sector.  She is currently studying for a PhD, with her research focused on the communication of student complaints procedures in the higher education sector.